🔹 General Questions
Q1. Is this original Tally software?
Yes, we provide 100% genuine Tally licenses as an authorized Tally partner.
Q2. How will I receive my Tally license?
Your license will be delivered via email/WhatsApp with activation details.
Q3. How long does delivery take?
Most licenses are delivered instantly or within a few hours after payment.
Q4. Do you provide installation support?
Yes, we provide complete installation, setup, and support assistance.
🔹 Orders & Payments
Q5. What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and Bank Transfer.
Q6. Is online payment secure?
Yes, all payments are processed through secure payment gateways.
Q7. What if payment is deducted but order not confirmed?
Please contact us with transaction details. It usually resolves within 3–5 working days.
🔹 Refunds & Cancellation
Q8. Can I cancel my order?
Yes, only before license activation or service initiation (within 24 hours).
Q9. Are refunds available?
Refunds are only applicable before activation. Activated licenses are non-refundable.
🔹 Tally & Services
Q10. Can I upgrade my Tally later?
Yes, upgrades and renewals are supported.
Q11. Do you provide Tally on Cloud?
Yes, we offer secure Tally on Cloud solutions with remote access.
Q12. Do you provide customization?
Yes, we offer TDL customization, modules, and integrations.
🔹 Support
Q13. Do you provide after-sales support?
Yes, we provide ongoing support and AMC services.
Q14. How can I contact support?
You can reach us via phone, WhatsApp, or email.