🚚 Shipping & Delivery Policy

Effective Date: 23 January 2026
Last Updated: 23 January 2026

This Shipping & Delivery Policy outlines how orders are delivered on Tally.in.net, operated by Teknotronics.

1. Nature of Delivery

Teknotronics primarily deals in digital products and IT services, including:

  • Tally Software Licenses (Digital Activation)
  • Tally Add-ons / Custom Solutions
  • Tally Implementation & Support Services
  • Cloud Hosting & Remote Access Services

👉 No physical shipping is involved for most of our products.

2. Delivery Timeline

🔹 Digital Products (Tally Licenses)

  • Delivered instantly or within a few hours after payment confirmation
  • In some cases, delivery may take up to 24 hours, depending on verification

🔹 Services & Implementation

  • Scheduled based on mutual discussion and project scope
  • Timelines vary depending on service complexity

🔹 Cloud / Hosting Services

  • Activation is typically completed within 4–24 hours after confirmation

3. Mode of Delivery

All products and services are delivered via:

  • Email (license keys, invoices, activation details)
  • WhatsApp communication
  • Remote access / online setup (for services and cloud solutions)

👉 Customers are required to provide accurate email and contact details for timely delivery.

4. Order Processing

  • Orders are processed only after successful payment confirmation
  • Delivery timelines begin after payment verification
  • Orders placed outside working hours may be processed on the next business day

5. Delays in Delivery

While we aim for prompt delivery, delays may occur due to:

  • Payment verification issues
  • Incorrect or incomplete customer information
  • Technical or server-related issues
  • Dependency on third-party services (e.g., Tally licensing systems, hosting providers)

👉 In such cases, customers will be informed accordingly.

6. Non-Delivery Scenarios

Delivery may fail or be delayed if:

  • Incorrect email ID or contact details are provided
  • Customer is unreachable for service scheduling
  • Required information or documents are not submitted

👉 Teknotronics will not be responsible for delays caused by incomplete or incorrect information.

7. Service Availability

  • Services are provided during standard business hours unless otherwise agreed
  • Certain services may require prior scheduling and confirmation

8. No Physical Shipping

  • We do not ship physical products such as CDs, hardware, or printed materials unless explicitly mentioned
  • All deliveries are digital or service-based

9. Acceptance of Delivery

  • Delivery is considered complete once:
    • License details are shared via email/WhatsApp, or
    • Service setup/access is provided

👉 Customers are advised to verify delivery immediately and report any issues within 48 hours.

10. Limitation of Liability

Teknotronics shall not be liable for:

  • Delays caused by third-party systems or technical issues
  • Losses due to incorrect information provided by the customer
  • Any indirect or consequential damages arising from delayed delivery

11. Jurisdiction

This policy shall be governed by and interpreted in accordance with the laws of India.

12. Updates to This Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

📞 Contact Us

For delivery-related queries or support:

Teknotronics – Tally Partner Since 2009
🌐 Website: www.tally.in.net
📧 Email: info@tally.in.net
📞 Phone / WhatsApp: +91-9372712266

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